Hospital Telecaller

We are seeking a skilled professional to handle inbound and outbound calls, provide accurate information about hospital services, and maintain call records.

Key Responsibilities:

• Handle Inbound and Outbound Calls: Respond to patient inquiries, appointments, and follow-ups in a professional and empathetic manner.
• Provide Accurate Information: Offer timely and accurate information about hospital services, including doctor availability and schedules.
• Maintain Call Records: Update CRM systems with accurate call data to ensure smooth patient experience.
• Coordinate with Teams: Work closely with front office and clinical teams to ensure seamless patient care.

Requirements:

• Graduate/Undergraduate: Possess good communication skills in Gujarati, Hindi, and English.
• Prior Experience: Preference given to candidates with prior experience in hospital or healthcare telecalling (not mandatory).
• Computer Proficiency: Basic computer skills, including MS Office and CRM systems.
• Interpersonal Skills: Strong interpersonal skills, patience, and ability to handle patients with care.

What We Offer:

• Competitive Salary & Incentives: Receive a competitive salary and incentives for your hard work.
• Training & Career Growth: Enjoy training and career growth opportunities to enhance your skills and expertise.
• Supportive Environment: Work in a supportive and professional environment that values employee growth and well-being.

Additional Details:

• Opportunity to develop customer service skills.
• Chance to work in a dynamic healthcare environment.