Strategic City Governance Expert

2 weeks ago

Kolkata, West Bengal, India beBeeGovernance Full time ₹ 1,00,00,000 - ₹ 1,50,00,000
Job Description

This role is centered around ensuring operational discipline and strategic growth at a city level.

As the key governance figure, you will serve as the control anchor for all governance-related practices in your city.

You will be responsible for implementing processes, policies, and compliance mechanisms across Sales, Design functions, project execution & customer experience.

Key Responsibilities
  • City Governance & SOP Adherence: Drive compliance with established SOPs across teams to ensure seamless operations.
  • Routine Governance Checks: Conduct regular checks to ensure adherence to process frameworks.
  • Operational Control Gap Identification: Identify and close operational control gaps impacting service quality, timelines, or cost.
  • Risk & Non-Compliance Management: Monitor and resolve governance risks, including financial, operational, or service quality issues.
  • Proactive Non-Compliance Resolution: Address non-compliance or deviations related to internal stakeholders.
  • Audit Readiness & Documentation: Maintain all project, partner, and compliance documentation in audit-ready format.
  • Internal Audit Leadership: Lead monthly/quarterly internal audits across verticals and ensure timely closure of findings.
  • Governance Metrics Tracking: Track and update governance metrics through structured dashboards and trackers.
  • Stakeholder Coordination: Liaise with city ops, design teams, and PMs to reinforce a governance-first mindset.
  • Partner Engagement: Work directly with partners (design, execution, vendors) to ensure clarity on compliance expectations and accountability.
  • Compliance Education: Conduct workshops and refreshers to educate stakeholders on new or revised SOPs.
  • Reporting & Escalation Management: Prepare city-level compliance reports and governance scorecards for business reviews.
  • Root Cause Analysis: Present RCA and recommend preventive measures.

Expertise and qualifications include graduation/post graduation, 6–8 years of experience in governance, compliance, risk management, vendor operations, or audit roles in a city-level or field operations capacity.

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