IT Systems Administrator Position

2 days ago


Bengaluru, Karnataka, India beBeeRiskManagement Full time ₹ 15,00,000 - ₹ 21,00,000
Job Opportunity

The IT Service Management Representative plays a crucial role in ensuring seamless operation of IT production systems and services.

This position involves managing the infrastructure service management lifecycle to guarantee client satisfaction and effective risk management. It requires strong skills in event management, proficiency in Microsoft Windows Server Administration, and Network Operations & Service Management.

Key Responsibilities:
  • Monitor and manage infrastructure alerts across server, network, and cloud platforms.
  • Perform L1.5 level triage and escalate issues to relevant support teams.
  • Maintain incident logs and update ticketing systems.
  • Collaborate with teams to ensure resolution and minimize downtime.
Technical Requirements:
  • Minimum 3 years of experience in infrastructure operations and monitoring.
  • Hands-on experience with alert management tools and basic troubleshooting of server and network issues.
Professional Attributes:
  • Strong communication and coordination skills.
  • Ability to work under pressure and in rotational shifts.
  • Proactive approach to incident handling and continuous improvement.


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