Claims Network Specialist

3 days ago

Bengaluru, Karnataka, India beBeeNegotiator Full time ₹ 8,00,000 - ₹ 12,00,000

Job Title: Motor Claims Manager

As a key member of our motor insurance team, you will play a critical role in managing and building our motor garage and surveyor network.

  • Lead the coordination between customers, surveyors, and garages to deliver a seamless and rapid claims process.
  • Monitor key metrics (TAT, quality, cost) and drive service excellence.

Key Responsibilities:

  • Own the end-to-end partner ecosystem—identify, vet, and empanel top-quality garages and surveyors.
  • Lead commercial negotiations, define competitive rate cards and SLAs, and build strong, long-term partner relationships.

Required Skills and Qualifications:

  • At least 5 years of experience in Motor Insurance Claims.
  • Strong understanding of vehicle mechanics, automobile parts, repair processes, vehicle damage assessment, and repair cost estimation.
  • Good command of written and spoken English and Hindi. Multilingual ability is an added advantage.
  • Strong interpersonal, strategic thinking, and negotiation abilities.
  • Flexible and adaptable to a changing and digital-first work environment.

Benefits:

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.

What We Expect From You:

  • To be a proactive and results-driven individual with excellent communication skills.
  • To have a passion for delivering exceptional customer experiences.

Inside Navi:

We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable.

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