
IT Infrastructure Expert
1 day ago
Job Title: IT Infrastructure Expert
Position Overview:
We are seeking a highly skilled and experienced IT infrastructure professional to lead our enterprise IT operations team.
The role involves overseeing the planning, implementation, and management of IT infrastructure, ensuring maximum system availability, reliability, and performance.
Key Responsibilities:
- Managed servers, networks, storage, and cloud environments.
- Oversaw incident, problem, change, and event management processes in alignment with ITIL frameworks.
- Utilized ITOM platforms to monitor and optimize performance.
- Ensured system availability, capacity planning, disaster recovery readiness, and business continuity.
- Developed operational dashboards, KPIs, and compliance reports.
- Automated recurring operational tasks to improve efficiency and reduce downtime.
- Collaborated with security, applications, and business teams to ensure resilient IT services.
- Conducted root cause analysis for critical incidents and implemented corrective actions.
Required Skills and Qualifications:
Strong knowledge of ITSM/ITOM platforms, cloud infrastructure operations, and IT governance standards. The ideal candidate will have at least 10 years of experience in managing enterprise IT infrastructure.
This is a remote opportunity that offers a chance to work with a dynamic team and contribute to the growth and success of our organization.
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