Senior Healthcare Consultant
13 hours ago
We are seeking a highly skilled Telemedicine Specialist to join our team. This critical role will involve providing teleconsultations and generating accurate digital prescriptions for customers.
As a key member of our business, you will play a pivotal part in delivering exceptional customer satisfaction by addressing their queries effectively.
Key ResponsibilitiesDigital Prescription Generation:- Evaluate customer health details provided during the order process.
- Generate accurate and compliant digital prescriptions tailored to customer needs.
- Conduct teleconsultations for each assigned order.
- Provide expert medical advice and ensure the customer fully understands their treatment plan.
- Communicate effectively with customers to understand their concerns.
- Address and resolve customer queries related to prescriptions and treatments promptly.
- Ensure all prescriptions adhere to legal and medical guidelines.
- Maintain accurate documentation of consultations for reference and compliance.
- Work closely with customer support teams to enhance the overall customer experience.
- Provide feedback for process improvements where applicable.
- MBBS or equivalent degree (required).
- Valid medical license to practice and prescribe medication.
- Strong verbal and written communication skills.
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