Strategic Product Operations Manager
2 days ago
At Target, we are committed to delivering world-class outcomes in an inclusive learning environment that values people.
Our Retail Media business relies heavily on measurement, and our teams work closely with external media platforms to build leading-edge solutions. As a Sr. Products Ops Manager, you will play a key role in advocating for best practices and ensuring the right communication framework is in place for our product portfolio.
Your core responsibilities include:
- Supporting the portfolio-level road/intention map and ensuring it remains up-to-date and accurate
- Executing the communication framework to provide visibility into progress and KPIs associated with technical investments
- Collecting and analyzing feedback to help product teams prioritize changes needed to increase adoption, end-user experience, and CSAT
- Handling testing, stakeholder, and user-communication to reduce time to ship, support tickets, and time to close support tickets
- Advocating for and supporting best practices in tools, processes, documentation, and communication across product teams and stakeholders
We believe your unique perspective is essential, and you'll build relationships by being authentic and respectful. Our goal is to create equitable experiences for all, regardless of their dimensions of difference.
As a strategic partner, you will leverage your prior experience to engage multiple levels of product in the creation and implementation of team routines that reflect product thinking and connection to OKRs. You will be responsible for bringing visibility to dependencies and risks across the portfolio and providing visibility of progress to our Product KPIs through metric visualization and analysis.
In this role, you will collaborate across our product and operations teams to improve our core competencies around strategic planning, portfolio health, and communication.
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