
Senior Operations Coordinator
2 days ago
Job Overview
The Operations Manager plays a pivotal role in overseeing the day-to-day operations of our facility, ensuring seamless execution of tasks and maintaining a safe working environment.
Main Responsibilities:
- Develop and implement effective manpower planning strategies to optimize productivity and efficiency.
- Maintain compliance with established Standard Operating Procedures (SOPs) and ensure facilities are well-maintained.
- Monitor vehicle availability and coordinate timely unloading/loading of vehicles to meet operational requirements.
- Analyze load profiles and coordinate ad-hoc vehicle requirements with our fleet management team.
- Foster exceptional service levels and drive performance metrics to meet or exceed targets.
- Cultivate strong relationships with various teams, including commercial, security, fleet, and last mile services.
- Drive key performance indicators (KPIs) in respective functions, including inbound operations, outbound operations, floor operations, quality metrics, and first mile metrics.
- Oversee Human Resource-related Key Result Areas (KRAs), focusing on diversity hiring, employee morale, and employee safety.
- Mentor team members to enhance their capabilities and work towards process improvement opportunities.
- Implement industry best practices for shop floor management, incorporating Kaizen, Lean, and Six Sigma methodologies.
We welcome applications from female candidates. The preferred educational background is a BTech degree from a Tier 1 college. A minimum of 1-3 years of post-graduation experience is required.
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