Business Systems Analyst

3 weeks ago


NoidaPune, India SMARTWORK IT SERVICES Full time

Business Systems Analyst Job Description


As a Business Systems Analyst at SMARTWORK IT SERVICES, you will play a critical role in driving business growth and improvement through the analysis, design, and implementation of business systems.


Key Responsibilities:



  • Elicit, analyze, and document business requirements, user needs, and functional specifications through collaboration with stakeholders.
  • Evaluate current business processes and workflows to identify inefficiencies and areas for improvement.
  • Develop recommendations for process enhancements and work with technical teams to design and develop solutions that address business needs.
  • Ensure that solutions are feasible, scalable, and aligned with business objectives.
  • Analyze business data and metrics to support decision-making and generate reports and dashboards to provide insights and track performance.
  • Facilitate meetings and workshops with stakeholders to discuss requirements, provide updates, and gather feedback.
  • Act as a liaison between business units and technical teams and create and maintain detailed documentation, including business requirements, use cases, process flows, and system specifications.
  • Assist in the development of test plans and scripts and support the testing phase to ensure that solutions meet the specified requirements and quality standards.
  • Support change management initiatives by helping to prepare business users for new processes or systems and provide training and support as needed.
  • Stay current with industry trends and best practices and recommend and implement process improvements and innovative solutions.

Required Skills:



  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal abilities.
  • Ability to manage multiple projects and prioritize tasks effectively.
  • Detail-oriented with a focus on accuracy and quality.

This is an exciting opportunity to join SMARTWORK IT SERVICES and contribute to the success of our organization.


Apply now to become a part of our team.



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