Business Systems Analyst
3 weeks ago
Business Systems Analyst Job Description
As a Business Systems Analyst at SMARTWORK IT SERVICES, you will play a critical role in driving business growth and improvement through the analysis, design, and implementation of business systems.
Key Responsibilities:
- Elicit, analyze, and document business requirements, user needs, and functional specifications through collaboration with stakeholders.
- Evaluate current business processes and workflows to identify inefficiencies and areas for improvement.
- Develop recommendations for process enhancements and work with technical teams to design and develop solutions that address business needs.
- Ensure that solutions are feasible, scalable, and aligned with business objectives.
- Analyze business data and metrics to support decision-making and generate reports and dashboards to provide insights and track performance.
- Facilitate meetings and workshops with stakeholders to discuss requirements, provide updates, and gather feedback.
- Act as a liaison between business units and technical teams and create and maintain detailed documentation, including business requirements, use cases, process flows, and system specifications.
- Assist in the development of test plans and scripts and support the testing phase to ensure that solutions meet the specified requirements and quality standards.
- Support change management initiatives by helping to prepare business users for new processes or systems and provide training and support as needed.
- Stay current with industry trends and best practices and recommend and implement process improvements and innovative solutions.
Required Skills:
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal abilities.
- Ability to manage multiple projects and prioritize tasks effectively.
- Detail-oriented with a focus on accuracy and quality.
This is an exciting opportunity to join SMARTWORK IT SERVICES and contribute to the success of our organization.
Apply now to become a part of our team.
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