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Technical Account Specialist

2 weeks ago

Bengaluru, Karnataka, India HubSpot Full time

Job Description

We are looking for a skilled Technical Account Specialist to join our team at HubSpot. In this role, you will be responsible for providing advanced technical support to our customers, helping them to troubleshoot and resolve complex technical issues.

Your Key Responsibilities

  • Provide expert-level technical support to customers via phone, email, and live chat
  • Collaborate with internal teams to develop and implement technical solutions
  • Develop and maintain in-depth knowledge of our products and services
  • Stay up-to-date with industry trends and emerging technologies
  • Identify opportunities to upsell and cross-sell our products and services

Requirements

  • Advanced technical skills and experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong analytical and critical thinking skills
  • Ability to adapt to changing priorities and deadlines

Benefits

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Opportunity to work with a leading technology company
  • Flexible working hours and remote work options