Digital Transformation Specialist

1 month ago

Bengaluru, Karnataka, India AXA Group Full time

About Us

AXA XL, the Property and Casualty (P&C) and speciality risk division of AXA, is a leading provider of reinsurance and insurance solutions for mid-sized companies, multinationals, and inspirational individuals.

We combine a comprehensive capital platform, data-driven insights, innovative technology, and talented people in an agile and inclusive workspace to deliver top client service across our lines of business – property, casualty, professional, financial lines, and specialty.

Job Overview

We are seeking a Digital Transformation Specialist - Agile Operations to join our team. This role will play a pivotal part in enabling smooth delivery and operations of our Digital Factory across several areas.

The successful candidate will report to the Digital Factory Office Lead who is part of the Digital Factory Leadership team. Your responsibilities will encompass strategic support of leadership, operations and governance reporting, marketing and communications support, release management and service transition support.

Key Responsibilities

  • Support the Digital Factory Office Lead, Head of Digital Factory and Delivery Leads with strategic oversight of the Digital Factory
  • Coordinate and curate content for senior leadership meetings, strategic planning, and governance
  • Assist Digital Factory Leadership with internal coordination between key functions (within and outside of Ops & Tech) and strategic programs
  • Coordinate agile product squads and ensure timely and high-quality operational delivery reporting (Sprint Reports)
  • Update and maintain performance tracking of Digital Factory (KPI Cockpit) for Digital Factory Leadership and extended executive audience
  • Ensure PMO requirements are met (program status reporting, risk reporting for audit purposes, and other governance controls) in a timely manner and in the right quality
  • Assist the Digital Factory Office Lean in implementing SAFe agile principles and Lean Portfolio Management practices
  • Act as a primary point of contact for Global Technology related to Digital Factory
  • Support Digital Factory Office Lead with content curation and management for Digital Factory internal program-related communications
  • Coordinate release management activities for Digital Factory as per AXA XL's Scaled Agile Delivery Model to ensure smooth and timely deployments
  • Collaborate with agile product squads to plan and execute service transitions and coordinate production support

Requirements

  • Demonstrable experience working in the context of program management of large digital businesses and technology-led transformations, ideally in an agile environment
  • Knowledge of scaled agile methodologies (SAFe certification is desirable), program and transformation management, corporate governance and operations, RAID management, KPI tracking, release management and support
  • Excellent communication and interpersonal skills to effectively collaborate with diverse teams and stakeholders

Desired Skills and Abilities

  • Adept at C-level storytelling and dynamic presentation
  • Experienced in interacting with C-level and senior stakeholders regularly
  • Flexibility and adaptability to handle changing priorities
  • Strategic thinking, problem-solving skills, and a proactive attitude towards addressing challenges
  • Familiarity with agile tools and software, such as JIRA, Planview, and Confluence

Compensation and Benefits

We offer a competitive salary of $120,000 - $180,000 per annum, depending on experience, plus additional benefits including health insurance, retirement savings plan, and paid time off.

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