
Care Co-ordinator
4 days ago
We are seeking a skilled Patient Counsellor to provide compassionate care to patients.
Key Responsibilities:- Counsel patients and their families regarding treatment procedures, packages, financials, and post-treatment care.
- Handle patient inquiries and convert them into registrations/bookings.
- Explain treatment options and facilities in a clear and empathetic manner.
- Maintain follow-ups with patients to ensure timely decision-making and admissions.
- Collaborate with healthcare professionals for seamless patient coordination.
- Achieve monthly counselling and conversion targets set by management.
- Maintain patient records, counselling reports, and feedback for continuous improvement.
- Support marketing activities to enhance patient awareness.
- Bachelor's degree in any field (Healthcare/Management preferred).
- Proven experience in sales, customer service, or patient counselling (healthcare/hospital background preferred).
- Strong communication, persuasion, and interpersonal skills.
- Target-driven with a positive and empathetic attitude.
- Proficiency in MS Office and hospital management software.
- Job Type: Full-time
- Location: Gandhinagar, India
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