Veeva Vault Technical Support Specialist

3 weeks ago


Ibrahim Bagh Lines, India Compliance Group Inc Full time
Veeva Vault Helpdesk Support Job Description

We are seeking a highly skilled and experienced Veeva Vault Helpdesk Support Specialist to join our team at Compliance Group Inc.

Key Responsibilities:

  • Collaborate with business users to identify and develop processes and procedures for Veeva Vault System.
  • Ensure that all system security and control procedures are implemented and maintained.
  • Act as Vault Subject Matter Expert in recommending enhancements in technical function/business utility.
  • Work closely with Business Partners in solving issues and communicating resolutions.
  • Interact with Business Analysts for Requirement Gathering and provide effort estimation.
  • Expert in life sciences compliance and computer systems validation requirements.
  • Provide post-go-live administrative support Analysis and deployment of new product releases.
  • Maintenance of production and sandbox environments.
  • Excellent communication skills and ability to communicate information clearly and concisely to customers.
  • Willingness and ability to work with multi-functional and multi-cultural teams.
  • Strong organization, planning, and time management skills, including experience in leading and managing projects.

Must-Have Skills:

  • Experienced in providing solutions and technical architecture for any Veeva Products preferably in Veeva Clinical, Vault eTMF, Vault EDC, Vault CTMS, Site Connect, and Study Startup.
  • Experience with large project management and implementations. Cloud implementations are a plus.
  • Migration, Agile experience, and comfortable using Agile tools like Jira.
  • Scrum master certification is a plus.
  • Experience working with virtual teams and multiple stakeholders at varying levels within an organization.
  • Experience working in the Life Sciences industry or regulated environments is a plus.

If you are interested in this exciting opportunity, please share your updated CV at [insert contact information].



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