Application Release Specialist

3 days ago

Pune, Maharashtra, India beBeeSoftware Full time ₹ 20,00,000 - ₹ 24,50,000

Job Description

">

Support Software Releases

You will be responsible for preparing, testing and releasing software within the customer environment. This includes incident resolution as well as request fulfillment.

Key responsibilities include ensuring the right packaging and delivery approach is used, executing application packaging process steps, resolving incidents and requests related to packages, updating customers and ITSM tickets, liaising with change management, customers, application owners and vendors where needed.

Additionally, you will manage and support customer environments built with Windows client operating systems, Active Directory Group Policy, Microsoft Defender, SoftwareCentral and the Microsoft Intune product family.

Responsibilities also include responding to and resolving assigned incidents, implementing requests and changes, ensuring appropriate actions are taken so that none of them exceed their SLA or cause unforeseen business impact.

">Required Skills and Qualifications">
  • At least 4 years of experience in preparing applications for deployment on Windows Operating Systems, employing available setup commands/scripting as well as repackaging and customizing setup applications using tooling such as InstallShield, RayPack etc.
  • Thorough knowledge of MSI and MSIX packaging frameworks
  • Intermediate level knowledge of PowerShell Scripting and basic level VB scripting in support of automating application installations
  • Operational knowledge of the Microsoft Intune product family including Microsoft Configuration Manager with a focus on application creation/integration and deployment
  • Possess excellent troubleshooting and logical reasoning skills
  • Experienced in working in an ITIL-based operations environment using ITSM toolsets such as ServiceNow
">Preferred Skills">
  • Experience in preparing applications for a Citrix environment
  • Microsoft Certifications
  • MD-100: Windows 10
  • MD-101: Managing modern desktops
  • Or MD-102: Endpoint Administrator
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