Senior Business Continuity Specialist

5 days ago

Shimoga, Karnataka, India beBeeExpert Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Title: Business Continuity Specialist

We are looking for a highly skilled and experienced Business Continuity Specialist to join our team. This is an exciting opportunity to work in a fast-paced environment where you will be responsible for ensuring the smooth operation of our business.

This role requires a high level of expertise in incident management, problem management, and service restoration. You will be working closely with IT groups and business partners to identify and mitigate potential disruptions to our services.

Key Responsibilities:

  • Analyze and facilitate immediate response to incidents for groups of end users
  • Advises/consults on moderately complex to complex incidents including significant events and management communications
  • Actively engages other IT groups and/or Business partners to drive and solve for service restoration as soon as possible, minimizing business impact
  • Creates documentation for incident details per exit criteria to Problem Management
  • Communicates incident status to various levels of the organization
  • Provide direction and coaching to technical support employees involved in the incident
  • Experience working with crossfunctional teams and leading matrixed groups
  • Strong interpersonal skills including collaboration, negotiation and the ability to communication effectively to all audience levels verbally or in writing
  • Demonstrated leadership with organizational presence, authority and responsibility to prioritize, track, and drive execution in stressful, high visibility situations
  • Working knowledge of infrastructure components and interrelationships associated with support of WAN, network access and authentication, email and other collaboration products/SaaS solutions, hosting, etc.

Requirements:

  • 5-8 years of experience in incident management and problem management
  • Proven track record of successfully resolving complex incidents
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Strong analytical and problem-solving skills
  • Experience working with cross-functional teams and leading matrixed groups
  • Knowledge of IT infrastructure components and inter relationships

Benefits:

  • Opportunity to work with a dynamic team
  • Chance to develop your career in a fast-paced environment
  • Competitive salary and benefits package

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced Business Continuity Specialist looking for a new challenge, please submit your application.

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