
Credit Card Chat Support Specialist
18 hours ago
We are seeking a dedicated Customer Service Representative to handle credit card-related queries through live chat.
The ideal candidate will possess strong written communication skills, high typing speed, and the ability to multitask in a dynamic support environment.
This role requires effective problem-solving skills, attention to detail, and excellent customer service skills to provide prompt and effective first-contact resolution.
The selected candidate will be responsible for assisting customers with billing, disputes, applications, rewards, and other related inquiries via live chat platforms.
Key Responsibilities:
- Handle customer queries related to credit cards via live chat platforms.
- Assist customers with various credit card-related issues.
- Deliver exceptional customer service experience.
- Work efficiently across multiple chat platforms while maintaining quality.
Required Skills and Qualifications:
- International chat support experience.
- Mobile messaging support experience.
- Excellent written communication skills.
- High typing speed (55+ WPM with 90% accuracy).
- Multitasking and time management skills.
Benefits:
- 5 days working week.
- Fixed weekend off.
- Night shifts available.
- Customer-first support approach.
Job Highlights:
Opportunity to work in a dynamic support environment.
Chance to develop strong customer service skills.
Competitive compensation package.
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