Electric Bike Maintenance Manager

4 weeks ago


Bengaluru, Karnataka, India Yulu Full time

About Yulu

Yulu is a leading shared electric mobility technology player dedicated to making mobility accessible, affordable, environmentally sustainable, and inclusive. With a strong positive impact in several cities, we've created a robust technology stack and deep stakeholder partnerships. We're excited to welcome individuals with high integrity, commitment, collaboration, and ownership. If our mission resonates with you, and you're passionate about transforming how people commute, work, and explore their cities, we'd like to hear from you.

Job Summary

We're seeking an experienced Maintenance Manager to lead our team in repairs and preventive/predictive maintenance of mechanical and electrical equipment, primarily on electric bikes. You'll be responsible for optimizing R&M activities for an exceptional customer experience, ensuring seamless field/road and workshop operations, and reviewing processes to improve efficiency and reduce costs.

Key Responsibilities

  • Optimize R&M activities to increase bike availability and customer satisfaction.
  • Ensure all R&M activities are performed seamlessly, with a focus on reducing TAT and costs.
  • Review and improve ongoing R&M activities, conducting root cause analysis and implementing process optimizations.
  • Co-manage workshop operations, ensuring availability and planning of spare parts, and implementing SOPs for on-ground implementation.
  • Coordinate with central teams for design and integration of R&M processes on Yuzen and on-field.
  • Hire R&M-related staff, address their training needs, and ensure adherence to health and safety measures.
  • Coordinate with other functional managers and Cluster heads to strengthen the R&M activity profile.
  • Use data to identify improvement areas, maintain the R&M dashboard, and formulate plans for productivity enhancement.
  • Report R&M activity status, progress, and plans to city control room lead and functional heads.

Requirements

  • 3+ years of experience in a similar role.
  • Understanding of the domain, including R&M, operations, logistics, supply chain, fleet management, and mobility.
  • Execution-oriented mindset, with a focus on making a big impact.
  • Data-driven decision-making approach.
  • Self-starter with agility and ability to adapt quickly to changing requirements and scope.
  • Good communication and interpersonal skills.

We Offer

  • A friendly culture where you're encouraged to share ideas and opinions.
  • A journey that will challenge and reward you in multiple ways.


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