Content Specialist

1 week ago

Jodhpur, Rajasthan, India beBeeTechnicalWriter Full time ₹ 10,00,000 - ₹ 16,00,000

The job of a Technical Writer involves creating customer-focused content. This includes comprehensive concepts, examples, tasks, reference information, and in-product guidance for cloud services, automation, and Network Management products.

This role requires the ability to grasp and translate complex technologies into easy-to-use content for customers.

Key responsibilities include designing, developing, delivering, and maintaining customer-facing user content.

  • Designing and developing high-quality technical content, preferably for advanced software products.
  • Collaborating with key stakeholders and subject matter experts to understand requirements and customer needs.
  • Analyzing specifications and product descriptions and recommending the best documentation approach.

To succeed in this role, you should have strong problem-solving skills, excellent communication and collaboration skills, and a good understanding of technology concepts such as cloud computing, automation, networking, data centers, security, or other advanced software technology.

Requirements

You will need to demonstrate:

  • Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content.
  • 5+ years of experience producing technical content.
  • BA/BS in Technical Writing, English, Computer Science, or related degree or comparable experience.
  • Familiarity with XML authoring, content management, and courseware development tools.
Preferred Qualifications

Achieving success in this role also requires:

  • Hands-on experience with network technologies, including routing, switching, security, network automation, virtual machines, containers, and cloud-services.
  • Familiarity with DITA/XML authoring principles and content management concepts.
  • Familiarity with program management methodologies and systems such as Agile and JIRA.

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