Field Maintenance Specialist

1 day ago

Palakkad, Kerala, India beBeeMaintenance Full time ₹ 9,00,000 - ₹ 12,00,000

Job Opportunity: Service Supervisor / Field Technician

We are seeking a highly skilled and experienced Field Maintenance Specialist to join our team. This is a field-based role that requires strong technical expertise, problem-solving skills, and the ability to deliver excellent customer service with frequent travel.

About the Role

This position plays a vital role in installation, maintenance, and technical support for products across customer sites.

Key Responsibilities
  • Install, maintain, and repair products at customer locations.
  • Diagnose issues efficiently and resolve warranty complaints (open/live/closed).
  • Provide on-site technical support and training to customers.
  • Coordinate with internal technical and service teams for escalations and quick resolutions.
  • Maintain accurate records of service activities, visits, and complaint status.
  • Ensure compliance with safety standards and company protocols.
  • Build strong and lasting customer relationships, especially with key stakeholders.
  • Share field feedback and insights with internal teams to improve product performance.
Required Skills & Qualifications
  • Strong technical knowledge of mechanical or electrical systems.
  • Troubleshooting and repair expertise in industrial or railway equipment.
  • Good problem-solving and decision-making abilities.
  • Willingness to travel extensively within the assigned region and across India.
  • Strong communication skills with a customer-first mindset.
  • Proactive, reliable, and committed to service excellence.
  • Diploma / ITI in Mechanical or Electrical Engineering.
  • Freshers and experienced candidates are welcome.
  • Prior experience in manufacturing, engineering, or railway industry preferred.
Benefits

We look forward to hearing from qualified candidates who share our commitment to delivering safe, reliable, and innovative solutions.

About Us

With over 25 years of experience in providing engineering solutions to Indian Railways, we pride ourselves on building strong relationships with our customers.

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