Senior Director

4 weeks ago

Bengaluru, Karnataka, India Vidpro Consultancy Full time

Job Summary

About this role:

- We are seeking a highly skilled Senior Director Client Partner to drive business growth and maintain strong client relationships at Vidpro Consultancy.

- As a key member of our client services team, you will be responsible for developing and executing strategies to drive revenue growth and achieve business objectives.

Key Responsibilities:

- Develop and execute business growth strategies to drive revenue targets and achieve business objectives.

- Lead and manage the client services team to ensure exceptional service delivery and high-quality solutions.

- Establish and maintain strong relationships with key clients, understanding their needs and anticipating new opportunities.

- Collaborate with internal teams to align service offerings with client needs and market trends.

- Oversee the development and implementation of client account plans and ensure their successful execution.

- Conduct regular business reviews with clients to drive retention and identify areas for improvement.

- Identify new business opportunities and partnerships to expand the client portfolio.

- Drive the development of innovative solutions and offerings to address client challenges.

- Ensure compliance with client contracts, service level agreements, and quality standards.

- Monitor and analyze client satisfaction and loyalty metrics to drive continuous improvement.

- Prepare and present regular reports, forecasts, and insights to the executive team.

- Stay updated on industry trends and market conditions to identify potential risks and opportunities.

- Participate in the development of the overall business strategy and goals.

- Contribute to the development of marketing and promotional materials to showcase client successes.

Requirements:

- Proven experience in a senior leadership role within client management, preferably in a B2B environment.

- Demonstrated track record of achieving revenue targets and driving business growth through strategic client partnerships.

- Strong understanding of client servicing, account management, and business development practices.

- Exceptional leadership skills with the ability to mentor, motivate, and develop high-performing teams.

- Excellent communication and interpersonal abilities to effectively interact with clients, internal teams, and senior executives.

- Strategic thinking and problem-solving skills to identify opportunities and mitigate risks.

- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

- Proficiency in analyzing data and market trends to make informed business decisions.

- High level of integrity, professionalism, and commitment to delivering exceptional client experiences.

- Proven negotiation and influence skills to drive successful business outcomes.

What We Offer:

- Competitive salary and benefits package.

- Opportunity to work with a dynamic and growing company.

- Collaborative and supportive team environment.

- Professional development and growth opportunities.

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