
Senior Medical Coding Specialist
4 days ago
About The Role
- Collaborate with clients to comprehend quality expectations from both process and target perspectives.
- Identify a method to achieve the quality targets in consultation with operations managers or team leaders.
- Recognize errors with high inspection efficiency.
- Provide face-to-face feedback and email notifications about error types on a daily basis as per protocol.
- Evaluate correction of errors by respective operations associates.
- Train employees to minimize errors and enhance performance.
- Contribute insights to the training team on common mistakes made to improve training curriculum.
- Test files/batches for new clients/processes for familiarization purposes.
- Generate QA reports daily.
- Ensure attainment of internal and external SLAs as defined by processes.
- Meet and exceed key metrics, including inspection efficiency score, calibration score, knowledge and skills score, and inspection productivity rate.
- Record identified errors for organizational reference.
Job Specifications
- Minimum 6 years of experience in medical coding with surgery expertise.
- Proven client management and stakeholder engagement experience.
- Graduate degree in life science required.
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