Business Systems Specialist
4 weeks ago
At Bahwan CyberTek, we are seeking a skilled Business Systems Specialist to join our team. As a Business Systems Specialist, you will be responsible for providing expert-level support for our client's BSS organisation, including charging system, CRM, and core billing system.
Key responsibilities include:
- Coordinating with IT Demand organisations across various business units to understand their requests and deliver solutions
- Designing, documenting, and delivering new value-added BSS business solutions and processes for our client
- Evaluating potential software solutions and requesting architecture support to ensure solutions are complete and will work
- Building strong relationships with IT Demand organisations and participating in direct meetings with business stakeholders as required
Requirements
- Several years of IT experience, working on Billing/ CRM vendor in a Business Analysis role
- English fluency both verbal and writing is essential
- Proven ability to analyze complex business requirements and deliver appropriate solutions
- Strong expertise in Charging, CRM, and Billing systems
- Strong understanding of Agile user stories creation for Product development
- Ability to review project deliverables for completeness and quality, and compliance with established project standards
- Ability to analyze client needs, design, and document solutions
- Communication and presentation skills
- Ability to develop application requirements based on input gathered from a variety of sources, including analysis results and feedback from the user community
- Ability to develop test conditions and expected results based on application requirements
- Able to work in a multi-cultural environment
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