Business Systems Specialist

4 weeks ago


Bengaluru, Karnataka, India Bahwan CyberTek Full time

At Bahwan CyberTek, we are seeking a skilled Business Systems Specialist to join our team. As a Business Systems Specialist, you will be responsible for providing expert-level support for our client's BSS organisation, including charging system, CRM, and core billing system.

Key responsibilities include:

  • Coordinating with IT Demand organisations across various business units to understand their requests and deliver solutions
  • Designing, documenting, and delivering new value-added BSS business solutions and processes for our client
  • Evaluating potential software solutions and requesting architecture support to ensure solutions are complete and will work
  • Building strong relationships with IT Demand organisations and participating in direct meetings with business stakeholders as required

Requirements

  • Several years of IT experience, working on Billing/ CRM vendor in a Business Analysis role
  • English fluency both verbal and writing is essential
  • Proven ability to analyze complex business requirements and deliver appropriate solutions
  • Strong expertise in Charging, CRM, and Billing systems
  • Strong understanding of Agile user stories creation for Product development
  • Ability to review project deliverables for completeness and quality, and compliance with established project standards
  • Ability to analyze client needs, design, and document solutions
  • Communication and presentation skills
  • Ability to develop application requirements based on input gathered from a variety of sources, including analysis results and feedback from the user community
  • Ability to develop test conditions and expected results based on application requirements
  • Able to work in a multi-cultural environment


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