Patient Care Operations Manager

1 week ago


Pushkar, Rajasthan, India beBeeHealthcare Full time ₹ 25,00,000 - ₹ 35,00,000

Job Title: Patient Care Operations Manager

About the Role

We are seeking an experienced and dynamic professional to lead and manage both Outpatient and Inpatient services with a focus on operational excellence and patient delight.

The successful candidate will be responsible for formulating and implementing standardized processes and procedures for Front Office, Admission, and Discharge operations. They will also ensure effective manpower planning and optimal deployment across all patient care areas.

In addition, they will plan and coordinate for the future expansion and growth of the department, collaborate closely with clinical, diagnostic, and treatment teams to deliver a seamless and delightful patient experience.

Key Responsibilities:

  • Develop and implement operational strategies to improve efficiency and productivity.
  • Lead large teams and ensure effective manpower planning and deployment.
  • Plan and coordinate for the future expansion and growth of the department.
  • Collaborate closely with clinical, diagnostic, and treatment teams to deliver a seamless and delightful patient experience.
  • Supervise front office operations and staffing on a daily basis.
  • Design, conduct, and coordinate training programs to upskill and engage the team.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Educational Background: Master's/Bachelor's in Hospital Administration, Healthcare Management, Nursing, or related field, with 12+ years of experience (including leadership in patient care operations).
  • Operational Expertise: Strong experience in managing both Outpatient and Inpatient services, including admissions, discharge, and front office operations.
  • Leadership & People Management: Proven ability to lead large teams, ensure effective manpower planning, and drive training & development initiatives.
  • Patient-Centric Approach: Deep commitment to delivering seamless, efficient, and high-quality patient experiences across all touchpoints.
  • Strategic & Collaborative Mindset: Ability to plan for department growth, implement process improvements, and coordinate effectively with clinical, diagnostic, and support teams.
Benefits

This is an excellent opportunity for a motivated and experienced professional to join our organization and make a meaningful contribution to the delivery of exceptional patient care.

We offer a competitive salary package, comprehensive benefits, and opportunities for career advancement.


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