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Warehouse Management Systems Professional

2 weeks ago

Bengaluru, Karnataka, India PradeepIT Full time
Key Responsibilities:
  • Handle user incidents and monitoring requests related to SAP WMS
  • Manage and test changes enhancements for daily, weekly, and monthly operations
  • Work closely with users and market SPOCs to resolve issues efficiently
  • Troubleshoot and perform root cause analysis for system incidents and bugs
  • Coordinate with other IT teams, users, and market representatives to ensure seamless operations
  • Provide timely updates to leadership on key issues and resolutions
  • Support testing efforts for projects, system upgrades, and enhancements
  • Document knowledge articles based on resolved issues to improve user self-service