BT Software Engineer

9 hours ago


Bengaluru, Karnataka, India Diligent Full time

Job Summary

We are seeking a skilled BT Software Engineer to join our team at Diligent. As a BT Software Engineer, you will be responsible for the administration, optimization, and automation of our cloud contact center and cloud softphones. You will also develop key integrations with Salesforce Service Cloud.

Main Responsibilities:

  • Proven experience as a Salesforce Developer with a focus on Service Cloud customization and development.
  • Strong understanding of customer service processes and best practices.
  • Resolve support requests in areas such as user management and security, data management, incidents/bugs, email-to-case, workflow/approval flow updates, reports/dashboards.
  • Create Salesforce Custom objects, relationships/junction objects like Master-Child, lookups, fields, objects, tabs, page layouts, Lightning Record pages, Record Types, Validation Rules, Relationships, Email Templates, Sharing Settings, Sharing Rules, Users, Profiles, Permission Sets, List Views, Public Groups, Queues.

What We Offer

  • A flexible work environment to support your productivity and work-life balance.
  • A global team with diverse perspectives and expertise.
  • Comprehensive health benefits, meeting free days, generous time off policy, and wellness programs.
  • A commitment to diversity, equity, and inclusion, with Employee Resource Groups and education resources.


  • Bengaluru, Karnataka, India BT Group Full time

    Job DescriptionAs a Software Engineer Professional at BT Group, you will play a crucial role in supporting the implementation of technical solutions for both customers and colleagues. You will work within cross-functional squads to create and implement technical solutions for a domain or cross-domain activity within a specific technology area.Key...


  • Bengaluru, Karnataka, India BT Group Full time

    About the RoleWe are seeking a highly skilled Release Train Engineer to join our team at BT Group. As a Release Train Engineer, you will play a critical role in ensuring the smooth delivery of software products across our Agile Release Train (ART).Key ResponsibilitiesManage backlogs and facilitate the sequencing of work across the ART to efficiently manage...


  • Bengaluru, Karnataka, India BT Group Full time

    About the RoleWe are seeking a highly skilled Software Engineering Specialist to join our team at BT Group. As a key member of our engineering organization, you will be responsible for delivering high-quality software solutions that meet the needs of our customers.Key ResponsibilitiesDevelop and implement software solutions using a range of technologies and...


  • Bengaluru, Karnataka, India BT Group Full time

    Job Title: Senior Software EngineerBT Group is seeking a highly skilled Senior Software Engineer to join our team. As a key member of our engineering team, you will be responsible for designing, developing, and deploying software solutions that meet the needs of our customers.Key Responsibilities:Design and develop software solutions using Java, Spring Boot,...


  • Bengaluru, Karnataka, India BT Group Full time

    About This RoleWe are seeking a highly skilled Software Engineering Specialist to join our team at BT Group. This is an exciting opportunity to leverage your technical expertise and passion for innovation to drive business success.Key ResponsibilitiesDevelop and implement complex technical strategies to drive engineering excellence and deliver high-quality...


  • Bengaluru, Karnataka, India BT Group Full time

    Job DescriptionAs a Software Engineering Specialist at BT Group, you will be responsible for leading a team of software engineers in delivering high-quality frontend experiences to our customers. Your technical expertise and leadership skills will be essential in driving the technical standards, culture, and best practices for the engineers in the squad and...


  • Bengaluru, Karnataka, India BT Group Full time

    Job DescriptionAs a Technical Lead for Front-End Development at BT Group, you will be responsible for leading a team of software engineers in delivering high-quality front-end journeys to customers. You will drive technical standards, culture, and best practices for the engineers in the squad and the wider business.Key ResponsibilitiesLead the front-end...


  • Bengaluru, Karnataka, India BT Group Full time

    About the RoleThis exciting opportunity is for a skilled Software Engineering Professional to join our team at BT Group. As a key member of our Data Domain team, you will play a crucial role in creating compelling service and product propositions in the Wholesale market segment.Key ResponsibilitiesSupport the implementation of technical solutions for...

  • Software Engineer

    2 weeks ago


    Bengaluru, Karnataka, India BT Group Full time

    Why BT?We're a technology company with a purpose: to use the power of communications to make a better world. Our history dates back to the beginning of telecommunications, and we've always been driven by innovation and a desire to be personal, simple, and brilliant for our customers. We're committed to creating an inclusive working environment where everyone...

  • Software Engineer

    2 weeks ago


    Bengaluru, Karnataka, India BT Group Full time

    About BT GroupBT Group is a leading telecommunications company with a rich history of innovation and a commitment to making a better world through the power of communications.Why Join BT Group?We're a technology company with a passion for research and innovation, and a desire to be personal, simple, and brilliant for our customers. Our values are at the...


  • Bengaluru, Karnataka, India BT Group Full time

    Job Title: Senior Software EngineerWe are seeking a highly skilled Senior Software Engineer to join our team at BT Group. As a key member of our engineering team, you will be responsible for designing and developing cutting-edge software solutions that meet the needs of our customers and drive business growth.Key Responsibilities:Design and develop software...


  • Bengaluru, Karnataka, India BT Group Full time

    About the RoleWe are seeking a highly skilled Technical Design Engineer to join our team at BT Group. As a Technical Design Engineer, you will be responsible for setting technical direction for the L2C Provision, T2R, and Numbering Domain, and working with primary stakeholders to design and deliver a roadmap of IT system services that enable the launch of...


  • Bengaluru, Karnataka, India BT Group Full time

    About the RoleWe are seeking a highly skilled Senior Software Engineer to join our team at BT Group. As a key member of our engineering team, you will be responsible for driving automation and cloud readiness, reviewing data, solving complex problems, and creating data solutions.Key ResponsibilitiesDrive automation and cloud readinessReview data and solve...


  • Bengaluru, Karnataka, India BT Group Full time

    Job SummaryWe are seeking a highly skilled Java Software Engineer to join our team at BT Group. As a Java Software Engineer, you will be responsible for designing, developing, and delivering high-quality Java-based applications.Key ResponsibilitiesDesign and develop Java-based applications using microservices architectureLead technical teams to deliver...


  • Bengaluru, Karnataka, India BT Group Full time

    About the RoleWe are seeking a skilled Automation Test Engineer to join our team at BT Group. As a key member of our QA team, you will be responsible for designing, developing, and executing automated tests to ensure the quality of our software applications.Key ResponsibilitiesDesign and develop automated tests using Python and Pytest frameworkWork closely...


  • Bengaluru, Karnataka, India BT Group Full time

    Job Title: Senior Software Engineering SpecialistJob Summary:We are seeking a highly skilled Senior Software Engineering Specialist to join our team at BT Group. As a key member of our software engineering team, you will be responsible for designing and implementing technical solutions that meet the needs of our business.Key Responsibilities:Design and...

  • Network Engineer

    2 weeks ago


    Bengaluru, Karnataka, India BT Group Full time

    ### Job Title: Associate Engineer ### Job Description At BT Group, we're looking for a skilled Associate Engineer to join our team. As an Associate Engineer, you will play a key role in ensuring the smooth operation of our global network infrastructure. ### Key Responsibilities * Manage capacity and analyze production to meet forecast demand * Identify...


  • Bengaluru, Karnataka, India BT Group Full time

    About BT GroupWe're a technology company with a purpose: to use the power of communications to make a better world. Our history dates back to the beginning of telecommunications, and we've always been driven by innovation and a desire to be personal, simple, and brilliant for our customers.Today, we're a strong, successful brand with huge scale and a...


  • Bengaluru, Karnataka, India BT Group Full time

    Job DescriptionWe are seeking a highly skilled Cloud Engineering Specialist to join our team at BT Group.Key Responsibilities:Design and implement cloud-based solutions using AWS, GCP, and OCIDevelop and maintain technical architecture for cloud infrastructureEnsure cloud security best practices and compliance requirements are metCollaborate with...


  • Bengaluru, Karnataka, India BT Group Full time

    Job Title: Software Engineering SpecialistAt BT Group, we're seeking a highly skilled Software Engineering Specialist to join our team. As a key member of our engineering organization, you will play a critical role in driving the development of high-quality software products and services.Key Responsibilities:Develop and implement the engineering strategy to...