
Operations Director
3 days ago
We are seeking an experienced and accomplished General Manager – Operations to oversee the day-to-day operations of a 100+ room hotel.
This leadership role demands strategic acumen, operational excellence, and effective liaisoning with government authorities and regulatory bodies.
Main Responsibilities:- Strategic Leadership: Lead the hotel's overall operations, ensuring seamless coordination between departments.
- Financial Oversight: Prepare and manage the annual operating budget, ensuring profitability and efficient use of resources.
- Guest Experience: Uphold and promote high standards of guest satisfaction, service excellence, and personalized experiences.
- Human Resource Management: Lead recruitment, induction, and training of hotel staff in line with operational requirements.
Candidate Profile:
- Bachelor's Degree or Diploma in Hotel Management or Hospitality Administration.
- Minimum of 8-10 years of progressive experience in the hospitality industry, with at least 3–4 years in a senior leadership role.
- Prior involvement in the opening of a hotel or large-scale hospitality project is highly preferred.
Required Skills:
- Strong leadership, organizational, and decision-making capabilities.
- Excellent communication, interpersonal, and negotiation skills.
- Commercially astute with sound understanding of budgeting, forecasting, and revenue management.
- High degree of integrity, professionalism, and cultural sensitivity.
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