Cloud Infrastructure Specialist

2 weeks ago


Bengaluru, Karnataka, India Mazenet solution Full time
Job Title: Genesys Cloud Architect

Mazenet solution is seeking an experienced Genesys Cloud Architect to lead the design and implementation of our cloud-based contact center solutions.

Key Responsibilities:

  1. Design and architect Genesys Cloud solutions based on business requirements and technical considerations.
  2. Collaborate with stakeholders to create robust Genesys Cloud designs.
  3. Lead the implementation and configuration of Genesys Cloud solutions.
  4. Ensure Genesys Cloud solutions align with best practices and industry standards.
  5. Provide technical guidance and support to development teams.
  6. Troubleshoot and resolve complex technical issues.

Requirements:

  • 3-12 years of experience in Genesys Cloud architecture and implementation.
  • Strong understanding of Genesys Cloud features and capabilities.
  • Ability to work collaboratively with cross-functional teams.
  • Excellent communication and problem-solving skills.


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