
Cloud Support Professional
1 day ago
This role requires a strong understanding of cloud technologies and customer service skills to deliver exceptional support for our clients.
Key Responsibilities:
- Provide technical assistance for cloud-based systems using AWS.
- Collaborate with customers to resolve issues related to cloud services.
- Work closely with internal teams to identify and implement solutions that enhance customer satisfaction.
- Stay current with the latest developments in cloud technology and industry best practices.
Requirements:
- Bachelor's degree in Computer Science, Software Engineering or a related field.
- At least 3 years of experience in IT customer service or a related field.
- Minimum 2 years of hands-on experience working with cloud technologies on AWS.
- Proficiency in Python, Ansible, Jenkins, container technology (Docker/Kubernetes) and PowerShell.
- Experience with RedHat, Amazon Linux and Windows systems.
What We Offer:
- A dynamic work environment that encourages collaboration and innovation.
- Opportunities for professional growth and development.
Why You'll Thrive Here:
- Our commitment to delivering exceptional customer service.
- A culture that values diversity, equity and inclusion.
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