Data Architect Experts: Optimize Customer Analytics
4 days ago
Career Overview
As a key member of the Oracle Analytics Service Excellence organization, the Customer Excellence Advisory Lead (CEAL) role aims to empower customers to unlock the full potential of their data by providing top-tier architectural guidance and design. Our team comprises Solution Architects specializing in Oracle Analytics Cloud, Oracle Analytics Server, and Fusion Data Intelligence, ensuring the successful adoption of Oracle Analytics.
Key Responsibilities
- Proactively identify customer needs, develop potential solutions across various customer groups, and collaborate with strategic FDI customers and partners to guide them towards optimized implementation and crafting a go-live plan focused on achieving high usage.
- Assist in shaping intricate product and program strategies based on customer interactions, and effectively implement solutions and projects for customers that are scalable to complex, multiple enterprise environments.
- Communicate the strategy, synchronize the timeline for solution implementation, provide updates, and adjust plans according to evolving objectives, effectively and promptly, with customers and/or internal stakeholders.
- Prepare for complex product or solution-related inquiries or challenges that customers may present.
- Gather and convey detailed product insights driven by customer needs and requirements.
- Promote understanding of customer complexities and the value propositions of various programs to key internal stakeholders.
Requirements
- Must possess over 7 years of experience with OBIA and Oracle Analytics.
- Must have a robust knowledge of Analytics RPD design, development, and deployment.
- Should possess a strong understanding of BI/data warehouse analysis, design, development, and testing.
- Extensive experience in data analysis, data profiling, data quality, data modeling, and data integration.
- Proficient in crafting complex queries and stored procedures using Oracle SQL and Oracle PL/SQL.
- Skilled in developing visualizations and user-friendly workbooks.
- Previous experience in developing solutions that incorporate AI and ML using Analytics.
- Experienced in enhancing report performance.
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