Transformation Leader: Product Ecosystems

2 weeks ago

Kolkata, West Bengal, India beBeeBusinessAnalyst Full time US$ 18,00,000 - US$ 20,00,000
Job Title">

We are seeking a skilled Business Systems Analyst to join our team. As a key member of our organization, you will play a crucial role in delivering high-quality solutions that meet the needs of our customers.

">Key Responsibilities:">
  • Product Roadmap Ownership">
  • Partner with stakeholders to uncover pain points and map processes for improvement">
  • Lead discovery workshops and rapid prototyping to unlock new ways of working">
  • Integrate Jira and Confluence with other SaaS tools using APIs, marketplace apps, and automation">
  • Curate and govern plug-ins to ensure performance, security, and measurable ROI">
  • Design dashboards and OKRs to surface insights and track adoption">
  • Champion change management through communication plans, live training, and self-service content">
  • Define and audit permission models balancing collaboration, privacy, and compliance requirements">
  • Upskill the Global Service Desk team to scale end-user support">
  • Optimize performance by removing unused objects in Jira">
  • Support content management best practices in Confluence">
">Requirements:">
  • 6+ years administering Jira and Confluence with at least 3 years in a business systems or product ownership capacity for an organization of 5,000+ users">
  • Proven record leading cross-functional projects from discovery through rollout">
  • Strong integration skills with REST APIs, webhooks, and scripting (e.g., Python, Node.js)">
  • Fluency with analytics and reporting tools such as eazyBI, Tableau, or BigQuery">
  • Polished communication and facilitation skills comfortable presenting to executives and guiding power users">
  • Passion for experimentation, continuous improvement, and simplifying complex processes">
  • Commitment to inclusive, accessible solutions and respectful collaboration across diverse teams">
"],

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