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Salesforce Cloud Expert

1 month ago

Kochi Naval Base, India CST - Cyber Sapient Full time

Role Summary

We are seeking a skilled Salesforce Developer to lead our development team and drive innovation in Sales, Service, and Community Clouds. As a key member of our team, you will be responsible for implementing and enhancing Salesforce modules, maintaining Salesforce applications, and aligning with business goals.

Key Responsibilities

  • Customization & Maintenance: Customize and maintain Salesforce implementations in Sales, Service, and Community Clouds to meet dynamic business needs.
  • Business Collaboration: Conduct needs assessments with business users, draft scopes of work, and create functional specifications for new or modified applications.
  • Solution Design & Deployment: Gather requirements, design solutions, and deploy them using best practices, ensuring that solutions are high-performing, reusable, and reliable.
  • Apex Development: Develop robust Apex code, leveraging Salesforce capabilities (APEX, SOQL, SOSL, Lightning Components), and ensure adherence to best practices.
  • Administration & Security: Oversee Process Builders, Workflows, Validations, Object Models, and Security settings, maintaining integrity in Profiles, Roles, and Permission Sets.
  • System Integrations: Build and manage integrations with external systems (e.g., ERP 12.2.6) using REST APIs and Web Services, with experience in MuleSoft for integration.
  • Testing, Debugging & Stakeholder Training: Support QA testing, conduct code debugging, ensure seamless deployment, and provide user training on new features to business stakeholders.
  • Troubleshooting & Support: Resolve complex issues, provide workarounds, and ensure timely fixes; offer daily end-user support and training.
  • Primary Development Lead: Serve as the lead developer, utilizing core Salesforce languages (Apex, Visualforce, Lightning Web Components, HTML, XML, JavaScript, CSS, AJAX, SOQL, REST APIs).

Qualifications

  • Education: Bachelor's degree in Computer Science or a related field is required.
  • Certifications: Must possess at least two of the following: Salesforce Administrator, PD1, Sales Cloud, or Service Cloud.
  • Experience: Minimum of 6 years in Salesforce development across Sales, Service, and Community Clouds.

Key Skills & Competencies

  • Technical Proficiency: Apex, SOQL, SOSL, Lightning Components, Visualforce, REST APIs, MuleSoft, ERP integration.
  • Functional Skills: Strong business analysis, requirements gathering, and solution documentation skills; proven experience in Salesforce administration, security, and object modelling.
  • Communication & Collaboration: Strong interpersonal skills to work with cross-functional teams and stakeholders.
  • Adaptability & Multi-tasking: Ability to work on multiple projects and deliver within aggressive timelines in an Agile environment.

About CST - Cyber Sapient

We are a team passionate about leveraging cutting-edge technology to solve business problems. We offer a competitive salary and benefits package, along with professional development support.

Why Work with Us?

Make an impact by leading key Salesforce initiatives and work with a team that is passionate about innovation and excellence.