Senior Retail Operations Manager

2 weeks ago


Coimbatore South, India BOOM HR SOLUTION Full time
Job Title: Retail Manager - Operations

Job Summary:
BOOM HR SOLUTION is seeking a highly skilled Retail Manager - Operations to join our team. As a Retail Manager - Operations, you will be responsible for managing the day-to-day operations of our retail store, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities:
  • Manage and maintain a high level of customer service, ensuring that all customers receive a positive experience.
  • Lead and motivate a team of sales staff, providing guidance and support to ensure they meet their sales targets.
  • Manage inventory levels, ensuring that the store has the right products in stock at the right time.
  • Track and manage purchase orders, maintaining a smooth supply chain.
  • Solve problems and make decisions quickly, ensuring that the store runs efficiently and effectively.
  • Hire and train new employees, ensuring that they have the skills and knowledge needed to succeed in the role.
  • Organize and manage store operations, allocating responsibilities to staff and ensuring that all tasks are completed on time.
  • Prepare and control the store's budget, ensuring that all expenses are managed effectively.
  • Monitor stock levels and purchases, ensuring that they stay within budget.
  • Plan and oversee in-store promotional events or displays, ensuring that they are well-organized and effective.
  • Analyze sales and revenue reports, making forecasts and recommendations to improve sales.
  • Ensure that the store complies with all legal health and safety guidelines.

Requirements:
  • Excellent communication and customer service skills.
  • Ability to lead and motivate a team.
  • Strong organizational and time management skills.
  • Ability to manage budgets and finances.
  • Ability to analyze sales and revenue reports.
  • Knowledge of retail operations and management.

Preferred Qualifications:
  • 5+ years of experience in retail management.
  • Any degree.

Work Location: In person

Benefits:
  • Health insurance.
  • Provident Fund.

Supplemental Pay:
  • Performance bonus.
  • Yearly bonus.

Job Types: Full-time, Permanent

Preferred Education: Any Degree

Experience: Retail Manager - Operations - 5+ years (Preferred)

Supplemental Pay: Performance bonus, Yearly bonus

Benefits: Health insurance, Provident Fund

Work Location: In person

Job Types: Full-time, Permanent

Preferred Education: Any Degree

Experience: Retail Manager - Operations - 5+ years (Preferred)

Requirements:
  • Good Communication
  • Managing stock levels
  • Dealing with customer complaints and feedback
  • Excellent customer service skills
  • Preparing promotional materials and displays
  • Managing budgets
  • Managing staff
  • Organizing merchandise according to sales goals
  • Attending and chairing meetings
  • Conducting performance reviews and appraisals
  • Initiating changes to improve the business
  • Meeting customer demand


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