
Healthcare Professional
6 days ago
We are seeking dedicated and proficient healthcare professionals to join our Outpatient Department (OPD) and Emergency Room (ER) team. The ideal candidates will be responsible for the smooth functioning of the department, ensuring high-quality patient care and a seamless experience.
Key Responsibilities
- Department Operations & Patient Care:
- Manage daily routines, ensuring all equipment and materials are readily available.
- Ensure professional handovers and takeovers of shifts.
- Collaborate with Guest Relations to plan resource deployment based on appointment schedules, and escalate needs during busy periods.
- Understand and plan for patient and consultant requirements, ensuring efficient staffing.
- Assign duties to nursing staff, balancing experience and skill levels per shift.
- Obtain accurate medical histories of patients and communicate them to consulting physicians.
- Assist gynecologists, obstetricians, and pediatricians in procedures.
- Ensure investigations advised by doctors are carried out and reports are available promptly.
- Emergency & Safety Management:
- Handle emergencies competently and calmly, providing timely guidance and making crucial decisions.
- Inform Nursing Supervisors of any incidents immediately.
- Implement and practice medication safety and patient safety protocols.
- Uphold patient rights and maintain confidentiality of all patient information.
- Compliance & Coordination:
- Implement infection control practices and adhere to NABH & Nursing Excellence standards.
- Maintain accurate records, reports, and registers as per organizational standards.
- Ensure documentation is complete and correct, and track Nursing Quality Indicators.
- Manage inventory and prevent wastage of resources.
- Coordinate with billing teams for investigations and billing activities.
- Work closely with clinical services teams to ensure efficient and coordinated care.
- A degree or diploma in Nursing from a recognized institution.
- A valid State Registration Nursing Council Certificate is mandatory.
- Clinical Proficiency: Strong clinical skills with comprehensive understanding of outpatient and emergency care.
- Organizational Skills: Excellent ability to manage departmental routines, staffing, and resource allocation.
- Communication: Exceptional verbal and written communication skills for effective interaction with patients, families, doctors, and colleagues.
- Emergency Response: Proven ability to handle high-pressure situations and make sound decisions during emergencies.
- Attention to Detail: Meticulous in documentation, medication management, and protocol adherence.
- Leadership: Capability to lead and mentor junior staff, ensuring the team is competent and follows protocols.
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