Senior Solution Consultant

4 weeks ago


Chennai, Tamil Nadu, India Chargebee Full time

At Chargebee, we empower businesses to drive growth through innovative subscription management solutions.

Job Overview

We are seeking a Product Support Specialist to collaborate with our team in delivering exceptional customer experiences. This role involves providing advanced technical product support via various mediums, developing in-depth knowledge of our product offerings, and solving complex problems.

Responsibilities

  • Offer technical support to clients by understanding their technical setup and utilizing tools like Postman to troubleshoot API-related issues.
  • Understand the integration of our product with external tools like Salesforce, Netsuite, and Quickbooks, and provide optimal solutions.
  • Apply product knowledge to create easily understandable knowledge articles that aid self-serve capabilities.
  • Follow a holistic approach to solving customer problems by providing solutions rather than answers.
  • Support customers 24*7 and work in shifts.

Requirements

  • Bachelor's degree in Computer Science or relevant certification.
  • Proven experience working with APIs, frontend technologies like JavaScript.
  • Excellent communication skills.
  • 1-5 years of experience working in a customer-facing role for a SaaS product.
  • Prior experience working with tools like Salesforce, Quickbooks, Xero, and e-commerce platforms.
  • Proven experience with payment gateways, subscription management tools, and invoicing tools within the Fintech realm.
  • Excellent problem-solving and logical thinking capabilities.
  • Flexibility to work in shifts.


  • Chennai, Tamil Nadu, India Mazenet solution Full time

    Job DescriptionMazenet Solution, a leading IT service company based in Chennai, is seeking a Senior SAP Consultant with 7 to 10 years of experience.We offer a competitive salary based on experience. The job location includes Chennai, Bangalore Urban, and Hyderabad.ResponsibilitiesImplement and customize SAP SAC, SAP GR, and SAP Signavio solutionsCollaborate...


  • Chennai, Tamil Nadu, India Mazenet solution Full time

    Mazenet Solution is a reputable IT service company with expertise in various technologies.Seeking a Senior SAP Consultant with 7-10 years of experience to implement and customize SAP SAC, SAP GR, and SAP Signavio solutions.Key Responsibilities:Collaborate with clients to understand business requirements and provide effective solutionsConduct system testing...


  • Chennai, Tamil Nadu, India CONTUS TECH PRIVATE LIMITED Full time

    Job Description: We are seeking a highly skilled Senior Business Solutions Consultant to join our team at Contus Tech Private Limited. This is a challenging opportunity for individuals who can drive business growth and improvement through strategic planning, process optimization, and technology implementation.


  • Chennai, Tamil Nadu, India CBTS Full time

    Job OverviewWe are seeking a highly skilled Senior Business Solutions Consultant to join our team at CBTS. In this role, you will work closely with our clients to understand their business needs and provide expertise in analyzing and resolving complex issues.About the RoleThis is a full-time position that requires strong communication and analytical skills....


  • Chennai, Tamil Nadu, India Mazenet solution Full time

    Job OverviewMazenet Solution is seeking an experienced Senior Cloud Solutions Architect to lead the technical development and implementation of .Net and Azure projects. This senior role requires 7-10 years of experience in .Net/Azure technologies, based in Chennai on a Contract basis.Qualifications and Skills:We are looking for someone with extensive...


  • Chennai, Tamil Nadu, India Mazenet solution Full time

    Job OverviewMazenet Solution, a leading IT service company with 201-500 employees based in Chennai, is seeking an experienced Senior Prompt Engineering professional for a part-time or internship role.This position involves utilizing advanced AI technologies to develop and implement innovative solutions. The successful candidate will be responsible for...


  • Chennai, Tamil Nadu, India Mazenet solution Full time

    About Mazenet SolutionsMazenet Solutions is an IT service company headquartered in Chennai, India. With 201-500 employees, the company focuses on providing innovative solutions to its clients.Job OpportunityWe are seeking a highly experienced Senior Oracle HCM Solution Specialist to join our team in Chennai. This role offers a competitive salary and the...


  • Chennai, Tamil Nadu, India Mazenet solution Full time

    Job SummaryWe are seeking an experienced Oracle E-Business Suite consultant to join our team at Mazenet Solution. As a senior member of our IT service company, you will be responsible for implementing and supporting various Oracle EBS modules.About the RoleThis is a senior-level position requiring 7-10 years of experience with Oracle E Business Suite. You...


  • Chennai, Tamil Nadu, India Studio Diseño + SDTECH Full time

    About Studio Diseño + SDTECHWe are a dynamic and innovative company that combines design and technology to deliver exceptional results.Job DescriptionAs a Senior Business Solutions Consultant, you will play a crucial role in understanding the needs of our clients and stakeholders, and collaborating with our implementation team to deliver successful...


  • Chennai, Tamil Nadu, India Societe Generale Global Solution Centre Full time

    Job DescriptionSociete Generale Global Solution Centre is seeking an experienced Business Analyst to join our team. The successful candidate will be responsible for understanding user expectations and developing functional requirements.The ideal candidate will have 5-8 years of experience in Core Banking and Liquidity and Cash Pooling Management Systems, as...


  • Chennai, Tamil Nadu, India Keel Info Solution Private Limited Full time

    About Keel Info Solution Private LimitedWe are a leading provider of comprehensive ERP solutions tailored to meet the unique needs of our clients. Our team of experts is dedicated to delivering high-quality, customized solutions that drive business success.Job SummaryWe are seeking an experienced Epicor Technical Consultant with expertise in the Finance and...


  • Chennai, Tamil Nadu, India Mazenet solution Full time

    Job OverviewMazenet Solution is an IT service company with a global presence, employing between 201 and 500 professionals. Headquartered in Chennai, the organization showcases its expertise at www.mazenet.com.We are seeking an experienced Senior AI Engineering professional to join our team on a part-time or internship basis in Chennai, Bangalore Urban,...


  • Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    We are seeking a Senior Salesforce Solution Architect to join our team at Tata Consultancy Services. The successful candidate will be responsible for developing customized solutions within the Salesforce platform and designing, coding, and implementing Salesforce applications.The ideal candidate will have hands-on experience with LWC, Aura Components, Apex,...


  • Chennai, Tamil Nadu, India HCLTech Full time

    About the RoleWe are seeking an experienced EDI Solutions Consultant to join our team at HCLTech. As an EDI Solutions Consultant, you will play a key role in helping our clients streamline their supply chain operations through the implementation of EDI solutions.


  • Chennai, Tamil Nadu, India Covenant Consultants Full time

    OverviewCovenant Consultants is seeking a highly skilled Senior Oracle EBS Solution Architect to join our team.


  • Chennai, Tamil Nadu, India Ramco Systems Full time

    About Ramco SystemsRamco Systems is a leading provider of enterprise software solutions. We are committed to delivering innovative and effective solutions to our clients.Salary: $80,000 - $120,000 per yearThe estimated salary range for this position reflects the company's commitment to competitive compensation and benefits.Job DescriptionWe are seeking a...


  • Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Job Title:Senior Genesys Cloud Solutions EngineerAbout the Role:We are seeking an experienced Senior Genesys Cloud Solutions Engineer to join our team at Tata Consultancy Services. The ideal candidate will have a strong background in configuring, developing, and implementing Genesys pure cloud solutions.Key Responsibilities:Configure IVR call flow, Routing,...


  • Chennai, Tamil Nadu, India Covenant Consultants Full time

    Job OverviewCovenant Consultants, a leading Executive Search and Recruitment Firm with over 350 dedicated recruitment specialists, seeks a skilled Senior Enterprise Solutions Developer for a full-time position based in Chennai. This role focuses on delivering high-quality enterprise solutions using Teamcenter application development and customization.Key...


  • Chennai, Tamil Nadu, India Anlage Infotech Full time

    Job OverviewAnlage Infotech seeks a highly skilled SAP Technical Consultant to join our team. As a senior member, you will be responsible for implementing and supporting SAP solutions.


  • Chennai, Tamil Nadu, India Covenant Consultants Full time

    Job DescriptionWe are seeking a skilled Senior Colloboration Engineer to join our team at Covenant Consultants. As a key member of our 24/7 support team, you will be responsible for delivering exceptional service and expertise in Microsoft 365 administration.Key Responsibilities:Administer Microsoft Teams, SharePoint, Exchange Online, and other cloud apps...