
Quality Assurance Expert
5 days ago
This challenging position requires a leader to guide and mentor a small QA team, ensuring the highest quality of critical applications.
Key Responsibilities:
- Develop comprehensive test scenarios, cases, and scripts.
- Perform functional, regression, integration, UI, and end-to-end testing.
- Conduct API testing (REST/SOAP) for integrations.
- Manage test data creation and validation strategies.
Test Ownership & Quality Assurance:
- Own QA deliverables from planning to execution and closure.
- Ensure defect identification, root cause analysis, and prevention measures are applied consistently.
- Track, monitor, and report testing progress and quality metrics.
- Maintain evidence for critical test executions to support audits and compliance.
Team Leadership & Collaboration:
- Lead and mentor a small QA team.
- Review junior testers' artifacts and provide feedback.
- Coordinate with developers, analysts, and project managers for clear requirement understanding.
Initiative & Flexibility:
- Take additional responsibilities in test planning, release validation, and production support.
Required Skills & Experience:
- 6+ years of QA experience with strong manual testing expertise (CRM-specific experience is an advantage).
- Strong knowledge of test planning, execution, and defect lifecycle management.
- Hands-on SQL/database query experience for data validation.
- API testing knowledge using Postman, SoapUI, or similar.
- Familiarity with automation basics (Selenium, Playwright) is a plus.
Leadership & Soft Skills:
- Prior leadership experience or mentoring junior testers.
- Strong communication and stakeholder management skills.
- High sense of ownership, accountability, and attention to detail.
- Willingsness to extend support during critical releases.
- Passion for quality, process improvements, and continuous learning.
Good to Have:
- Exposure to CRM-specific workflows, customizations, and third-party integrations.
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