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Senior Business Intelligence Analyst
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We are seeking a highly skilled Technical Support Specialist to provide advanced technical support for data analytics platforms, reporting systems, and business intelligence tools. This role serves as an escalation point for challenging issues requiring deep technical expertise and problem-solving skills in data analysis and business intelligence solutions.
">- Monitor and maintain ML-enabled BI platform performance, like predictive pipeline monitoring and automated optimization systems.
- Investigate and resolve sophisticated problems with AI-augmented data pipelines.
- Collaborate with AI/ML, data engineering, and analytics teams to enhance automated solutions and intelligent support tools.
- Provide guidance on AI-enablement best practices for report development and automation.
Key qualifications include:
- Bachelor's degree in Engineering, Data Engineering, Business Intelligence, Analytics, Information Systems, or related field.
- 1+ years of experience in BI support roles.
- Understanding of AI/ML fundamentals and their application in support operations.
- Experience with AI-enabled ticketing systems and automated support processes.
The ideal candidate will have:
- Strong problem-solving skills with ability to leverage AI tools effectively.
- Excellent communication abilities, including interaction with AI systems.
- AI-augmented database management and intelligent SQL optimization.
- ML-enabled data visualization tools expertise.
- Automated ETL/ELT process optimization.
Our company values innovation and collaboration, and we offer a dynamic work environment that fosters growth and development. If you are passionate about technology and want to be part of a talented team, please submit your application.
