Front Office Ambassador

2 days ago

Rishikesh, Uttarakhand, India beBeeGuestService Full time ₹ 4,00,000 - ₹ 8,00,000
Job Description

We are seeking a Guest Service Representative to join our team. As a key member of our front office staff, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction with our guests is memorable and unique.

As a Guest Service Representative, you will take the initiative to deliver a wide range of services that guide guests through their entire stay. This includes processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area.

You will be empowered to move about your space and do what needs to be done to ensure that our guests have an exceptional experience. Whether it's helping a guest check-in or check-out, or providing them with recommendations for things to do in the area, you will be the face of our company and will play a critical role in creating lasting memories for our guests.

  • Process operational needs and address guest requests in a timely and efficient manner.
  • Complete reports and other tasks as needed to ensure that our guests have a smooth and enjoyable stay.
  • Share information about the local area, including restaurants, attractions, and other points of interest.
Required Skills and Qualifications

To be successful in this role, you must have excellent communication skills and the ability to work well under pressure. You should also be able to lift up to 10 pounds and stand for extended periods of time.

  • High school diploma or equivalent required.
  • No prior work experience necessary, but previous customer service experience a plus.
Benefits

We offer a competitive salary and benefits package, including medical, dental, and vision coverage, as well as paid time off and holidays.

In addition to these benefits, we also offer opportunities for advancement and professional growth, as well as a fun and dynamic work environment.

Others

As a Guest Service Representative, you will be expected to maintain a clean and organized workspace, as well as adhere to company policies and procedures at all times.

You will also be required to maintain confidentiality and protect company assets, as well as uphold quality standards and ensure that your uniform and personal appearance are professional at all times.

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