Debt Recovery Specialist

2 weeks ago


Indore, Madhya Pradesh, India Finle Full time

At FinLe, we're driven by a passion for innovation and sustainability. As a Collections Specialist, you'll be part of a dynamic team that's shaping the future of e-rickshaw financing.

Your primary responsibility will be to collect debts and cash from customers, while providing top-notch customer service and support.

To succeed in this role, you'll need to possess strong analytical skills, attention to detail, and excellent communication abilities.

Responsibilities:

  1. Manage debt recovery processes, ensuring timely payments from customers.
  2. Collect cash from customers, maintaining accurate records and adhering to financial regulations.
  3. Provide exceptional customer service, addressing their queries and concerns.
  4. Develop and maintain effective relationships with customers, colleagues, and other stakeholders.
  5. Perform various finance-related duties, such as data entry, reconciliation, and reporting.

Requirements:

  • Strong analytical skills and attention to detail.
  • Excellent communication and customer service abilities.
  • Ability to work effectively in a team environment.
  • Problem-solving and negotiation skills.
  • Experience in a similar role is a plus.


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