Senior Networking Specialist

3 days ago

Cochin, Kerala, India beBeeNetwork Full time ₹ 12,00,000 - ₹ 15,00,000
Network Engineer Role Summary

We are seeking an experienced Network Engineer to join our team in a challenging role that requires strong technical expertise. The ideal candidate will have a deep understanding of networking protocols and be able to troubleshoot complex issues.

  • Manage and own support tickets for incidents, change and service requests.
  • Design and implement changes as per client requirements.
  • Work closely with the Service Desk team and Solution Delivery team to assist in supporting customers and configuration tasks.
Key Responsibilities

The successful candidate will be responsible for:

  • Providing 3rd Line support for incoming customer support queries and escalations from the Service Desk.
  • Regular communication verbally and written with existing customers.
  • Documentation of customer solutions – CMDB, Visio documentation, technical summary write up.
  • DR/Failover Testing.
  • Support and mentoring to 2nd Line engineers.
  • Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects.
  • On-call rota out of hours for high priority incidents.
Technical Environment

The following technologies are used in this role:

  • Switching; Cisco, Meraki, Aruba, HP, Dell, Juniper.
  • Wireless; Cisco, Meraki, Aruba.
  • Security; Palo Alto, Prisma, Fortinet, Cisco ASA.
  • SD-WAN; Citrix, Viptela, Meraki, Fortinet, Nuage.
  • Cisco NAC ISE, SD-A/DNAC, DOT1x.
  • Cisco Nexus 7xxx, 5xxx, 2xxx series.
Required Skills and Qualifications

The ideal candidate will have the following skills and experience:

  • Demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level.
  • In-depth knowledge of configuring and troubleshooting network security devices/protocols.
  • Ability to troubleshoot and isolate faults to identify root cause and bring to resolution.
  • Advanced knowledge of layer 2 and 3 protocols.
  • Experience using at least one of the following firewalls: Palo Alto, Fortigate Cisco ASA.
  • Strong knowledge of OSPF and BGP in an ISP environment.
  • Proficient in packet capture and interpretation.

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