ServiceNow Solutions Architect

3 days ago


Hyderabad, Telangana, India UST Full time

Job Title: ServiceNow Solutions Architect

Location: India

Type: Full-Time

Experience: 3+ years

Job Description:

As a key player in the business development cycle at UST, you will collaborate with clients and internal teams to understand client needs, assess solution requirements, and design customized ServiceNow solutions. Your role involves creating proposals, delivering demonstrations, and ensuring technical feasibility while aligning with client business goals.

Key Responsibilities:

  • Collaborate with clients to gather business and technical requirements, mapping these to ServiceNow capabilities.
  • Support the preparation of RFP/RFI responses by providing technical inputs, solution design, and proposal documentation.
  • Conduct product demonstrations and presentations to illustrate ServiceNow's value proposition to prospective clients.
  • Work closely with internal teams, including delivery and development, to ensure the feasibility and alignment of proposed solutions.
  • Assist in developing solution prototypes and proof of concepts (POCs) to validate the client's requirements.
  • Provide technical guidance and consulting throughout the sales cycle, ensuring alignment between the client's needs and ServiceNow offerings.
  • Engage in continuous learning of ServiceNow's evolving platform and industry trends to provide relevant solutions.

Mandatory Skills:

  • Experience with ServiceNow platforms, specifically ITSM and HRSD, with a good understanding of ITOM and CMDB.
  • Strong presentation and communication skills, with experience in conducting product demonstrations.
  • Proven ability to translate business needs into technical requirements and design solutions that meet client goals.
  • Familiarity with Agile methodologies and experience working with cross-functional teams.

Qualifications:

  • Bachelor's degree in computer science, Information Technology, or related field.
  • Certified ServiceNow System Administrator (CSA), with certifications in ITSM or other modules being a plus.
  • 3+ years of experience in pre-sales or solution consulting, ideally in ServiceNow or related ITSM platforms.
  • Strong organizational and problem-solving skills with the ability to manage multiple tasks and priorities.

Salary: ₹1,200,000 - ₹1,500,000 per annum



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