Customer Experience Innovation Lead

3 days ago

Ahmedabad, Gujarat, India beBeeDesign Full time ₹ 30,00,000 - ₹ 40,00,000

At SentiSum, we're shaping the future of AI-powered customer experience. As a key partner from day one, you'll lead user research, innovate on UX/UI and ensure our product delivers immediate value.

Responsibilities
  • Simplify Adoption: Conduct user research to identify pain points, then design intuitive experiences that encourage ongoing use.
  • Innovate with Generative AI: Explore how the latest AI trends can be integrated into our product, keeping insights accessible for all.
  • Full Design Ownership: Guide the entire design cycle – from concept and user research to final UI/UX and continuous improvements.
About You
  • Proven experience in UX design and user research, ideally within startups.
  • Track record of adoption-focused product design, with a passion for simplicity.
  • Strong interest or hands-on experience in generative AI.
Our Product Values
  • Adoption Obsessed: Everything we build aims to make complex AI insights effortless to adopt.
  • Simplicity Driven: Even the most advanced AI should feel second nature to the user.
Our Culture

We believe in transforming complexity into clarity. We welcome people who share this mindset and are passionate about shaping the future of AI-powered customer experience.

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