Visa Expert

3 days ago

Palakkad, Kerala, India beBeeCounsellor Full time ₹ 60,00,000 - ₹ 80,00,000

About Us

We are a leading visa travel management company based in the region. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing experience.

Job Overview:

As a Visa Counsellor, you will be responsible for guiding clients through the entire visa process from initial consultation to document submission, ensuring they receive accurate advice and timely updates. Your knowledge of visa requirements and regulations, combined with strong communication skills, will play a key role in delivering an exceptional client experience.

Key Responsibilities:

  • Provide one-on-one visa counselling to clients, helping them understand visa types, eligibility, documentation, and procedures.
  • Guide clients through application processes and assist in completing required forms and documentation.
  • Stay updated with the latest immigration rules, visa categories, and travel regulations.
  • Communicate with clients via phone, email, and in person, ensuring all queries are resolved promptly and professionally.
  • Review client documents to ensure completeness and compliance with visa requirements.
  • Liaise with authorities when needed.
  • Maintain accurate records of client interactions, applications, and outcomes.
  • Follow up with clients throughout the application process to provide status updates and next steps.

Requirements:

  • Minimum 2 years of experience in visa counselling, immigration services, or a customer service role related to travel or international education.
  • In-depth knowledge of visa application processes and travel documentation.
  • Strong verbal and written communication skills.
  • Excellent interpersonal and problem-solving abilities.
  • High level of attention to detail and organizational skills.
  • Ability to handle multiple cases and prioritize tasks efficiently.

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