Expert Cloud Technical Specialist

18 hours ago

Anand, Gujarat, India beBeeTechnical Full time US$ 65,432 - US$ 1,23,456
Cloud HCM Technical SME

The ideal candidate will possess broad knowledge and deep domain expertise within the Oracle HCM Suite. This individual contributor will interact with a global support team of functional leaders, business partners, and technical experts on day-to-day production support, enhancements, quarterly patch release testing, and issue resolution.

Responsibilities
  • Production support project experience – understanding AMS Ticketing process (Issue Management/Problem Management/Bug-fixing/Change Management), deployment process, Upgrades testing etc.
  • Interacting with both offshore and onshore client engagements which involve implementation/support of Oracle HCM Cloud modules.
  • At least 8+ years of ERP implementation experience with minimum 4+ years of Hands-on Experience with Oracle HCM functional (Any two modules - Global HR, Learning, Recruiting, Talent Management, Compensation, Benefits, Payroll, OTL)
  • Cloud Technical expertise with Oracle Cloud Human Capital Management in two or more of the following modules: Core HR, OTL, Recruiting (Fusion), Learning, Benefits, Performance Management, Goals, Talent Management.
  • Resolving production tickets, patch testing, Change requests, requirement analysis, and documentation of the respective Oracle environment including engagement with the Oracle customer, Oracle CSI partner, and developer base.
  • Collaborating on configurations, bug-fixes, quarterly patch testing, and quality assurance prior to change deployment of the respective Oracle environment in compliance with established standards.
  • Managing the System Admin and Security Environment of the Oracle instance as designated by role and persona; key super-permissions for the Oracle environment, patch management, POD (instance) management and provisioning, system configuration, and risk management, role / persona security management and definition, risk management, and system configuration to maintain a secure environment.
  • Performing Unit test all high level functionality including staging test scenarios and do Unit test all technical objects prior to delivery to client by documenting test results.
  • Developing runbooks for all technical objects and analyzing and resolving technical queries during tickets resolution by providing functional guidance to technical team.

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