Compliance Manager
1 month ago
TaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands through our expertise in compliance, risk management, and customer experience.
Job PurposeThe Compliance Manager is responsible for establishing and maintaining a robust compliance program that ensures TaskUs meets its clients' contractual requirements. This includes developing and implementing strategies to drive key qualitative and performance initiatives, as well as providing guidance and support to the audit and compliance team.
Key Accountabilities & Deliverables- Develop and implement compliance programs that meet client requirements and applicable laws and regulations
- Provide training and resources to team members to enhance their knowledge of compliance
- Lead the audit and compliance team to ensure effective remediation of audit findings
- Maintain good working relationships with clients, auditors, and internal stakeholders
- Provide timely assessments of contractual, financial, or legal implications of changing policies or practices
- Work with other departments to address non-compliance issues
- Develop and oversee control systems to prevent or deal with violations of legal guidelines and internal policies
- Evaluate the efficiency and effectiveness of controls and improve them continuously
- Minimum of 3 years of audit experience, with at least 2 years focused on contractual compliance
- Ability to handle confidential information with high responsibility and integrity
- CPA or certified compliance professional is a plus, but not required
- Legal background and previous studies in law are a plus, but not required
- Strong knowledge and understanding of relevant legal and regulatory requirements
- At least 2 or more years of experience in people management
- Excellent interpersonal and communication skills for effective cross-function collaboration
- Attention to detail, critical thinking, and problem-solving skills
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