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Executive Leadership Role
1 week ago
SBI Card is seeking a talented individual to join our team as a Senior Executive. In this role, you will be responsible for performing Revalidation as part of Centralized Revalidation Team (CVT).
What We Offer
We offer a robust wellness and wellbeing program to support mental and physical health of our employees. We also have a well-curated bouquet of rewards and recognition programs for employees, including a dynamic, inclusive, and diverse team culture. Additionally, we offer gender-neutral policies, inclusive health benefits, and commitment to employee development through comprehensive learning & development framework.
Responsibilities
The key responsibilities of this role include ensuring accuracy, analyzing and reporting on Complaints trends & Resolutions, creating and maintaining process dashboards for business reporting purposes, pro-actively following-up with other departments for input files and effective stakeholder management, identifying ways of improving current processes to enhance customer experience, and performing process documentation and compliance adherence.
