Cloud Network Security Expert

4 days ago


Nagpur, Maharashtra, India beBeeCybersecurity Full time ₹ 14,00,000 - ₹ 18,70,000

We are shaping the future of cybersecurity.

Job Description

The ideal candidate will have strong communication skills, be able to detail difficult technical issues to both non-technical and technical professionals, and have a critical thinking approach to understanding methods, techniques, and evaluation criteria for obtaining results.

They will provide technical services around Cloud and Network Security technologies, troubleshooting, and best practices observations to customers via phone, email, and web.

This role requires meeting enhanced response SLA's for customers who purchase our Platinum Support Offering. The successful candidate will handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner.

Key Requirements
  • 5+ years related experience
  • Required experience with TCP/IP
  • Ability to independently debug broad, complex, and unparalleled networks with mixed media and protocols required
  • In-depth experience in routing and switching (OSPF, BGP, VLAN)
  • Experience with security (IPSEC, SSL-VPN, NAT, GRE)
  • Prior experience in similar vendor Technical Support Centers
  • Excellent written and verbal communication skills
  • Knowledge of VM and multi-cloud environment is good to have
  • Experience with Cisco, Checkpoint, Juniper (NetScreen), Fortinet products, ZScaler a plus
  • Advanced certifications such as CCIE/JNCIE/PCNSE - an advantage


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