
Deputy Business Lead
24 hours ago
Duration:
Location:
Key Responsibilities:
- Experience in Billing Operations:
- Achievement of monthly/quarterly targets and Service Level Agreements
- Regular communication to Team Leaders
- Robust escalation process
- Compliance controls
- Training and ongoing assessment of team members
- Identification of process improvement areas using appropriate project methodology from process identification to Document Turnaround Process sign off
- Standing in for Team Leaders
- Relevant Experience is mandatory
- Excellent Process Knowledge in Billing operations
- Minimum 2 years of experience as Assistant Manager with a team size of 30+ High-Care individuals
- Excellent People Management Skills
- Formal Education is required (A minimum of 15 Years of education)
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