Senior Conversational AI Developer
1 day ago
At UnitedHealth Group, we strive to help people live healthier lives and make the health system work better for everyone.
Company Overview:
We are a global organization that delivers care, aided by technology, to help millions of people live healthier lives. Our mission is to provide innovative solutions that address health disparities and improve health outcomes.
About the Role:
We are seeking an experienced Senior Conversational AI Developer to join our team in a specific location. As a key member of our development team, you will play a critical role in designing and developing sophisticated IVR applications using Microsoft Azure Cognitive Services and other technologies.
Job Description:
The ideal candidate will have 5+ years of experience in enterprise-scale IVR application development and possess knowledge of Core Java, Linux basics, Web-Services, REST-based microservices, Spring framework, and Spring Boot. Experience with Azure, Genesys Cloud, and relevant technologies such as CCAI, Dialog flow ES, Dialog flow CX, GVP, or Nuance Mix Tools is highly desirable.
Key Responsibilities:
- Design and develop conversational AI solutions using Microsoft Azure Cognitive Services and other technologies.
- Serve as a subject-matter expert in sophisticated IVR BOTs development and design best practices.
- Collaborate closely with business partners and interface teams to clarify and fulfill requirements from design through acceptance and implementation.
- Work with PM and User experience design teams to create innovative product solutions to meet business objectives.
- Collaborate with architects, engineers, QA, and Operations teams to design and develop strategic and tactical solutions.
Requirements:
- 5+ years of experience in enterprise-scale IVR application development.
- Knowledge of Core Java, Linux basics, Web-Services, REST-based microservices, Spring framework, and Spring Boot.
- Experience with Azure, Genesys Cloud, and relevant technologies such as CCAI, Dialog flow ES, Dialog flow CX, GVP, or Nuance Mix Tools.
- Experience using Git and Jenkins.
- Hand-on experience with agile and scrum development methodologies.
- Experience in NLP (Natural Language Processing) & NLU (Natural Language Understanding), ML (Machine Learning), Conversational AI.
Estimated Salary Range:
$120,000 - $180,000 per year, depending on experience and qualifications.
Benefits:
- Comprehensive benefits package, including medical, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Opportunities for career growth and professional development.
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