Data Insights Specialist
3 days ago
This role is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
About Amazon PaymentsAmazon Payments processes billions of secure online transactions via various payment mechanisms, including credit cards, convenience store payments, net banking, digital cash, cash on delivery, and electronic gift certificates. Transactions are processed on behalf of thousands of merchants, including Amazon.in. We are known across the globe as the most trusted company on the Internet.
We are committed to delivering an exceptional customer experience. Payments owns and maintains the software platform that processes 20+ payment methods worldwide.
About the RoleYou will be responsible for automating dashboards, monitoring key success metrics, managing WBR reports, identifying problem areas, and business challenges, and collaboratively shaping solutions with Amazon Pay teams to help optimize the platform.
The successful candidate has a passion for extracting actionable insights from data. You need to innovate, quickly become a subject matter expert, and assess business performance across different Amazon Pay areas.
You should have significant experience working with automation, analyzing data, identifying trends, extracting conclusions, and presenting findings in a simple and clear manner using data across various data marts, focusing on Amazon's strategic needs.
You should enjoy problem-solving and be proficient in VBA and other automation tools.
Key Responsibilities:- Understanding drivers, impacts, and key influences in the Payments domain.
- Partnering with the business team to create key performance indicators and new methodologies for measurement.
- Translating data into actionable insights for stakeholders.
- Automating reporting for weekly business metrics, identifying areas of opportunity to automate and scale ad-hoc analyses.
- Performing complex data analysis (root cause deep dives, correlations, regressions, simulations, and optimization) to identify opportunities to reduce process gaps.
- Building infrastructure and implementing a maintenance strategy for internal datasets to support swift analysis to answer critical business questions.
The Customer Trust team owns the product charter for fraud and abuse in Amazon Pay.
QualificationsTo be considered for this role, you should have:
- 1+ years of data analytics or automation experience.
- 1+ years of capacity planning, operations planning, business analysis, or similar experience.
- Bachelor's degree.
- Knowledge of data pipelining and extraction using SQL.
- Knowledge of SQL and Excel at a moderate or advanced level.
- Experience with data mining tools like SQL, SAS, SPSS, or similar.
We estimate the salary for this role to be around $120,000-$180,000 per year, depending on location and experience.
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