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System Operations Specialist
3 weeks ago
System Operations Specialist
Become part of our team as a System Operations Specialist. This role is responsible for overseeing the daily operations and support of production systems, ensuring system reliability, availability, and performance.
Key Responsibilities:
- Monitor production systems, identify issues, and implement corrective actions to ensure system stability and performance.
- Collaborate with IT teams and stakeholders to resolve production incidents promptly.
- Maintain documentation of production issues, solutions, and best practices.
- Conduct root cause analysis of recurring issues and implement permanent fixes.
- Develop and maintain release schedules for all production systems.
- Coordinate with development, QA, and operations teams to ensure successful deployments.
- Ensure all releases are thoroughly tested and compliant with company policies and standards.
- Manage and document the release process, including change management and version control.
- Work closely with solutions architects to understand system design, architecture, and integration points.
- Provide input on production environment requirements and constraints during the design and planning phases.
- Assist in the implementation of architectural changes and optimizations to improve system performance and scalability.
- Identify opportunities for process improvements and automation in production support and release management.
- Implement best practices and industry standards to enhance system reliability and efficiency.
Required Skills and Qualifications:
The ideal candidate will have a strong background in production support, release management, or a related field, with a minimum of 6 years of experience.
Key skills required include:
- Proven experience in production support and release management.
- Strong knowledge of ITIL processes and best practices.
- Experience with release management tools and practices.
- Familiarity with software development lifecycle (SDLC) methodologies.
- Technical proficiency in system monitoring, troubleshooting, and performance tuning.
- Ability to manage multiple tasks and projects simultaneously.
- Strong organizational and time-management skills.
- Detail-oriented with a focus on quality and accuracy.
Benefits:
This role offers a unique opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package.
As a member of our team, you will have the opportunity to grow and develop your skills, with access to training and professional development programs.
We offer a collaborative and supportive work environment, with a focus on teamwork and open communication.
Our company values innovation, creativity, and continuous improvement, and we encourage our employees to think outside the box and come up with new ideas and solutions.
